StarlineCart
Customer Support
A support tool that does not know who the customer is makes everyone look them up again. StarlineSupport is built on the same companies and contacts as the CRM, because they are the same rows in the same database rather than two systems kept in step.
A ticket knows who it belongs to
Subject, priority, status, assignee and a conversation with internal notes — linked to a CRM company and contact, so opening the customer shows what they are waiting on.
Nothing arrives by itself yet
Tickets are created in the product. There is no inbound email address and no widget, so a customer cannot open one directly. That needs an incoming-mail connection this platform does not have, and the product says so on its own page rather than implying otherwise.
Why it is on the same dashboard as sales
Because who is unhappy is part of the answer to "what is happening in my business?" — the CRM command centre shows open tickets alongside the pipeline.
The products that do this
A ticket queue linked to the same companies and contacts your CRM already holds. Inbound email capture is not built yet.
Paid Partly built
Your business database. Everything every other Starline product discovers or creates lands here, as one record with no sync and no import.
Free forever Working
StarlineCRM is free forever
No card at sign-up, because there is nothing to charge for.
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